The world of common carrier transportation and the software that drives it is undergoing an increasingly rapid period of transformation. The sphere of transportation management software is riding the wave of the changes in mobile communication, miniaturization of consumer electronics, and the mainstream adaption of artificial intelligence and machine learning. Long gone are the days where the most important information technology issue in the back office was the “speed and feeds” of EDI. These changes and innovations are affecting every area of transportation software and process as follows:
• In the back office,
• In the tractor and trailer,
• In the product,
• “In” the route.
Scanning and optical character recognition (OCR) has been slowly building as a capability to stem the tide of paper (or PDF) invoices and receipts. The marriage of machine learning with OCR, however, in the last few years makes the application of a totally paperless invoicing and financial settlement possible. his project should be at the top of every CIO’s “must do” list if it is not done already. t delivers on personnel efficiency, data accuracy, and cash flow management.
The spread of Internet of Things (IoT) devices and the promise of 5g mobile cellular are driving changes not only in the tractor and trailer, but also in the commodities and products being transported.