From big to small, our customers are at the center of everything we do at C.H. Robinson. Most people might think of us as working with the largest companies in the world – and while that’s true – small businesses made up thousands of our customers last year. That’s why we launched our self-service online shipping tool Freightquote by C.H. Robinson to help our small business customers.
And since we introduced it, we’ve been thrilled with the success we’ve seen. Users report saving half the time and money in booking their shipments, which helps us know we are on the right path. But we wanted to do more.
So now, we’re taking it to the next level with new features that bring the digital transformation that has benefited large shippers to small shippers for the first time. And it couldn’t come at a better time as small business owners face By Michael Bartz, Vice President, Information Technology, ReTrans Providing Unparalleled Shipping Solutions for Small Businesses unprecedented challenges.